Troubleshooting: Inconsistent Text Formatting

Atto can get a little overzealous in applying formatting that is copied or dragged into the editor, especially in the Chrome Web Browser. This is most noticeable in fonts and background colors applied to the moved or duplicated text and it can be a real eyesore.

When Does this Happen?

• When a course has content that’s been formatted heavily or has broken HTML tags
• When content was created in another (older) text editor before Atto
• Chrome web browser can also cause trouble when…
  • You drag text into the editor
  • You drag text WITHIN the editor
  • You copy/paste content into the Editor

Fixing messy formatting

If you’re rearranging content in your course consider

• using the Firefox Web Browser
  or
• Copying content and then pasting as plain text by holding down Ctrl/Command+Shift+V on your keyboard

You can also strip formatting from text but there are some things to keep in mind before you do so:

Prevent messy formatting

Still need help?

Sometimes the built-in tools can only be so smart and know to look for certain possibility. It happens from time to time, especially with older courses that have been modified a lot over the years.

In cases where Special paste and Clear formatting aren’t enough please contact online@clackamas.edu with a link to the content in question so we can go through and manually clean up some of the code on the HTML side of things to get your content tamed.